Privacy Policy
Last updated: April 2023
This privacy policy provides you with details of how we collect and process your personal data through your use of our site www.marinaduskov.com. By providing us with your data you warrant to us that you are over 13 years of age.
Marina Duskov trading as ‘Marina Duskov’ (also referred to as “company”, “we”, “us” or “our in this privacy notice).
It is very important that the information we hold about you is accurate and up to date. If at any time your personal information changes, please let us know by emailing support@marinaduskov.com
Personal Data We Collect from Users
Personal data means any information capable of identifying an individual. Users may be asked for identity and contact data such as name, email address, mailing address, telephone number; financial and transaction data, which may include your bank account and payment card details plus details of purchases made by you; profile and usage data, such as feedback and survey responses, your interests and how you use our website and services; marketing and communication data, which may include how you wish to receive marketing communications from us and your communication preferences (contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us). This is not an exhaustive list.
Users may, however, visit our Site anonymously. We will collect personal data from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal data, except that it may prevent them from engaging in certain Site related activities.
Sensitive Data
We do not collect any Sensitive Data about Users via the website. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Non-personal data we collect from Users
We may collect non-personal data about Users whenever they interact with our Site. Non-personal data may include the browser name, the type of computer, and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
How we collect Users’ personal data
We may collect personal data from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to a free download, respond to a survey, fill out an enquiry form, give us feedback and in connection with other activities, services, features or resources we make available on our Site. You may also provide data by communicating with us by post, phone, email or in person.
Purposes for processing your personal data
We may collect and use your personal data for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise your experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To administer and protect our business and our Site
This may include troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data.
To process payments
We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To enable you to take part in a promotion, contest, survey or other Site feature
To send you information you have agreed to receive about topics we think will be of interest to you.
To send periodic emails
We may use the email address to send the User information and updates pertaining to their order/contract. It may also be used to respond to their enquiries, questions, and/or other requests. Users who have become clients, may receive occasional emails that may include company news, updates, related product or service information, special offers etc. If at any time the User would like to unsubscribe from receiving future emails about Marina Duskov, they can just email support@marinaduskov.com
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above (such as Service providers who provide IT and system administration services; Professional advisers including lawyers, bankers, auditors and insurers; Government bodies that require us to report processing activities).
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data.
Data retention
We will only retain your personal data for as long as is necessary for the purposes set out in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We take your privacy very seriously and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.
The data that we collect from you may be transferred to, processed and/or stored at a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.
Your Legal Rights
Individuals are provided with legal rights governing the use of their personal data. These grant individuals the right to understand (i) what personal data relating to them is held (ii) for what purpose (iii) how it is collected and used (iv) with whom it is shared (v) where it is located (vi) to object to its processing (vii) to have the data corrected if inaccurate (viii) to take copies of the data and to place restrictions on its processing (ix) to request the deletion of their personal data. These rights are known as Individual Rights under the Data Protection Act 2018 and include the right to:
Request access to your personal data.
Request correction of your personal data.
Request the erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
You can see more about these rights at: ico.org.uk/individual-rights
If you wish to exercise any of the rights set out above, please email us at support@marinaduskov.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to quicken our response time.
We aim to respond to all legitimate requests within 31 days. Occasionally it may take us longer than 31 days if your request is particularly complex or if you have made a number of requests. In this case, we will notify you accordingly and keep you regularly updated.
Your acceptance of these terms
Any changes we may make to our privacy policy in the future will be posted on this page and where appropriate, notified to you by email. Changes will be effective upon the posting of the changes and your acceptance of the changes, which may be through your continued use of the site after the changes take effect.
Contacting us
Marina Duskov is the data controller and is responsible for your personal data. The data controller’s contact details are as follows:
Full name of legal entity: Marina Duskov trading as a Sole Trader under the name ‘Marina Duskov’.
Email address: support@marinaduskov.com
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at the email address listed above.