Cancellation Policy

Last updated: April 2023

Rescheduling With More Than 24 Hours Notice

If you need to reschedule your session you must contact me as soon as possible so that your appointment time can be offered to others.

To reschedule your session please call me directly at 07940 827163 or email me at support@marinaduskov.com as soon as you know you will not be able to attend.

Please note that reschedules are usually restricted to one change of date only. If a second reschedule is requested please be aware that your appointment may be cancelled.

Rescheduling With Less Than 24 Hours Notice

If you need to change your appointment you must contact me as soon as possible so that your session time can be offered to others.

To reschedule please call me directly at 07940 827163 or email me at support@marinaduskov.com as soon as you know you will not be able to attend.

Requests to reschedule with less than 24 hours notice will be subject to a non-refundable Booking Fee equal to 20% of the payment made in advance to cover administration and other incurred costs.

Cancellations With More Than 24 Hours Notice

A full refund will be issued minus any transaction charges incurred, depending on the method of payment/currency used. 

Cancellations With Less Than 24 Hours Notice

Requests to cancel a session with less than 24 hours notice will be subject to a non-refundable Booking Fee of 50% of the payment made in advance to cover administration and other incurred costs.

Cancellation By Marina Duskov

If for any reason I am not able to facilitate your appointment I will reschedule with you as soon as is mutually agreeable. On the rare occasions that this may happen, I will provide you with as much notice as possible and will look to rebook your session as a priority.